OEM supported
The Cisco NCS 5002 reaches End of Service Life (EOSL) on 31 Mar 2028.
End of sale
10 Mar 2023EOSL
31 Mar 2028
10 Mar 2023EOSL
31 Mar 2028
- Manufacturer
- Cisco
- Product family
- Network Convergence System 5000 Series
- Models / part numbers
- NCS-5002, NCS-5002-ACSR, NCS-5002-BUN, NCS-5002-FLT-BK, NCS-5002-FLT-FR, NCS-5002-FLT-FRNT, NCS-5002-FN-BK, NCS-5002-FN-FR, NCS-5002-FN-FRNT, NCS-5002-SAT-BUN, NCS-5002-SAT1G-BUN
- Category
- Router
- End of sale / EOL
- 10 Mar 2023
- End of Service Life
- 31 Mar 2028
- Source
- OEM end-of-life notice · view source
- Notes
- Cisco end-of-life bulletin (announced 2022-09-09). Covers 19 part numbers, e.g. NCS-5002, NCS-5002-ACSR, NCS-5002-BUN.
- Last checked
- 14 Nov 2026
Frequently asked questions
When is the Cisco NCS 5002 End of Service Life?
Cisco NCS 5002 reaches End of Service Life on 31 Mar 2028, after End of Sale on 10 Mar 2023.
What happens after the NCS 5002 reaches EOSL?
Cisco stops selling support contracts, spare parts and firmware updates. The hardware keeps working, but break/fix, parts and engineering help must come from a third-party maintenance provider.
Can SLA Expert support the NCS 5002 after EOSL?
Yes — SLA Expert provides multi-vendor third-party maintenance, spares and field engineering for post-EOSL Cisco equipment across the Middle East and Africa. Request a quote to confirm coverage for your units.
Related Cisco EOSL dates
| Model | Category | End of sale | EOSL date | Status | |
|---|---|---|---|---|---|
| NCS-5011 NCS-5011, NCS-5011-12F20H, NCS-5011-24F8H, NCS-5011-32F, NCS-5011-32H, NCS-5011-ACSR, NCS-5011-BUN, NCS-5011-FLT-BK, NCS-5011-FLT-FR, NCS-5011-FN-BK, NCS-5011-FN-FR | Router | 25 Feb 2022 | 31 Aug 2027 | EOSL ≤ 12 months | |
| NCS 5001 NCS-5001, NCS-5001-BUN | Router | 19 Jun 2024 | 30 Jun 2029 | OEM supported | |
| 12000 Series 1-port OC-48c/POS Line Cards, FC CONNECTOR OC48E/POS-LR-FC-B, OC48E/POS-SR-FC-B | Network Module | 27 Dec 2001 | 27 Dec 2006 | Past EOSL | |
| SOHO 71, 76, 77, 77H, 806, 826, 827, and 827H Routers CISCOSOHO71, CISCOSOHO76, CISCOSOHO77-50, CISCOSOHO77H, CISCO806, CISCO826, CISCO827, CISCO827H | Router | 30 Apr 2004 | 30 Apr 2009 | Past EOSL | |
| Catalyst 6509-NEB Chassis and Cisco Catalyst 6500 1300W AC Power Supply WS-C6509-NEB, WS-C6509-NEB-FAN, WS-C6509NEB-1300A, WS-C6509NEB-1300D, WS-C6509NEB-2500A, WS-C6509NEB-2500D | Network Switch | 05 Nov 2004 | 30 Nov 2009 | Past EOSL | |
| EOS & EOL: Select Cisco Catalyst 6500 Series Components-Updated WS-C6509-NEB, WS-CAC-1300W | Network Switch | 31 Dec 2004 | 31 Dec 2009 | Past EOSL |