Break & Fix

On demand offer with access to expert close to your need!

We know that some situations require some extra help and customer cannot always afford a yearly maintenance contract. SLA-EXPERT helps you fix an incident with the right skills at the right moment!

We analyze your ticket information and incident summary. Our team will customize an offer within minutes to assist you either remotely or onsite.

As an option, you have the freedom to buy required spare parts from us on our market place or at your own channel!

600+ Engineers Worldwide

A wide pool of certified engineers and technicians, across the globe, accessible on demand.

We offer regular training to our resources to guarantee that our process are always respected.

100,000 Spare Parts

Access to full ranges of servers, networking and storage equipment. Full configurations or spare parts to be shipped on same day basis. We can ship today, to your door, anywhere in the world!

15 Minutes Response Time

We know how important it is for your business to continue running smoothly. Our team will take extensive care of your IT equipment within 15 minutes for your ticket request and revert with analysis and customized action plan!